Last updated: June 9, 2026
Hengsol respects the privacy of visitors, customers, engineers, purchasing teams, and partners who use hengsol.com or contact us about manufacturing projects. This Privacy Policy explains what information we collect, how we use it, and the choices you may have.
1. Information We Collect
We may collect information you provide directly, including your name, company name, email address, phone number, country or region, project requirements, manufacturing process, material, quantity, surface finish, target delivery date, CAD files, drawings, comments, and any other information you choose to send through forms, email, or direct communication.
2. Technical and Website Information
When you visit our website, we may collect basic technical information such as IP address, browser type, device information, pages visited, referral source, approximate location, and interaction data. This information helps us keep the website secure, understand performance, improve content, and support search engine and marketing analysis.
3. How We Use Information
We use information to respond to inquiries, review manufacturability, prepare quotations, communicate about projects, provide engineering feedback, arrange production, inspection, packaging, shipping, customer support, website improvement, security monitoring, legal compliance, and internal business records.
4. CAD Files, Drawings, and Project Details
Manufacturing drawings and project files are treated as confidential project information. We use them to evaluate technical feasibility, prepare quotes, plan production, inspect parts, communicate with you, and fulfill approved work. Access is limited to people and service providers who need the information for those purposes.
5. Cookies and Analytics
Our website may use cookies, analytics tools, security tools, caching technology, and similar technologies to improve site performance, understand visitor behavior, prevent abuse, and measure the effectiveness of website content. You can control cookies through your browser settings, but some website functions may not work properly if cookies are disabled.
6. Sharing of Information
We do not sell personal information. We may share information with trusted service providers, manufacturing partners, finishing providers, inspection support, logistics providers, hosting providers, email delivery services, analytics providers, security services, or legal and compliance parties when needed to operate our website, respond to requests, quote or fulfill projects, or comply with applicable obligations.
7. International Visitors
Hengsol works with international customers. Your information may be processed in countries or regions different from where you are located. We take reasonable steps to protect information according to its sensitivity and the purpose for which it is processed.
8. Data Security
We use reasonable administrative, technical, and operational safeguards to protect information against unauthorized access, misuse, loss, or disclosure. No website, email system, or internet transmission can be guaranteed to be completely secure.
9. Data Retention
We keep information for as long as needed to respond to inquiries, manage projects, maintain business records, meet legal or accounting obligations, resolve disputes, improve services, and support customer communication. Retention periods may vary depending on the type of information and business need.
10. Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection to certain processing of your personal information. You may also ask us to stop sending non-essential communications. To make a request, contact us at info@hengsol.com.
11. Children’s Privacy
This website is intended for business and professional use. We do not knowingly collect personal information from children.
12. Third-Party Websites
Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
13. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Last updated date.
14. Contact
If you have questions about this Privacy Policy or how Hengsol handles information, contact us at info@hengsol.com
hengsol Technologies Industrial Co., Ltd
No. 668-16-2, Guankou South Road, Guankou Town, Jimei District,
Xiamen City, Fujian 360123,
China
Phone: +19859203708.